Safety Certification Compliance 101: Compliance in One System, But Non-Compliant in Another

You’re marked as Compliant in ISNetworld® but Non-Compliant in Avetta®, or vice versa.
Same company. Same safety program. So what gives?

It’s one of the most frustrating scenarios contractors face when managing multiple client portals. And it usually comes down to platform-specific rules, mismatched document requirements, or client-by-client variations you didn’t even know existed.

Why This Happens

Each platform (ISNetworld®, Avetta®, Veriforce®, etc.):

  • Evaluates your data differently
  • Requests slightly different documentation
  • Reflects the requirements of individual hiring clients

Being compliant in one doesn’t guarantee compliance in another, even if the core documents are identical.

Common Pitfalls

Here’s where most contractors get tripped up:

  • Outdated document on one platform, but updated on another
  • Client-specific insurance endorsements are required in Avetta® but not in ISNetworld®
  • Performance metrics like TRIR or EMR are missing the required backup in one system
  • Training logs or sign-in sheets are not uploaded to every platform

Even if everything is technically “done,” it must be submitted correctly in each platform, to each client’s specifications, to count.

Quick FAQs

Q: Why do each client have different requirements if I’m doing the same work for all of them?
A: Because each hiring client sets their own safety and insurance thresholds within the system. You may be doing identical work for two companies, but one may require a higher umbrella policy limit, additional training verification, or a stricter safety rating to be marked compliant.

Q: How do I keep all the documentation straight?
A: Use a centralized document control system with version tracking and client tags. This makes it easier to:

  • Upload the right version to each platform
  • Track platform-specific deadlines
  • Avoid using outdated files by accident

Q: If I'm compliant in ISNetworld®, can I copy that over to Avetta®?
A: No. These platforms don’t share data. You must upload, configure, and sometimes reformat your documentation for each system, even if it’s the same document.

Q: Who can help me fix a split compliance status?
A: A safety compliance consultant can:

  • Audit both platforms side by side
  • Identify missing or mismatched documentation
  • Re-submit or request variances where needed
  • Monitor each system moving forward to prevent this issue from recurring

Getting Your Safety Compliance Aligned

Being compliant in one system doesn’t mean you’re compliant across the board. Each platform and each client plays by slightly different rules. Staying ahead means managing your documentation with precision and tailoring your submissions to the specifics of each portal.

In short, you need to treat each system as unique, even if the requirements look the same.

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