Frequently Asked Questions
A clear answer can save hours of confusion. These are the most common questions we hear from contractors navigating safety certification and vendor prequalification platforms like ISNetworld®, Avetta®, and Veriforce®.
Common questions about safety compliance:
1. What is third-party contractor prequalification?
Third-party prequalification is a process hiring clients use to verify that contractors meet specific health, safety, and regulatory requirements before being allowed to work on-site. Systems like ISNetworld®, Avetta®, and Veriforce® manage this process to reduce risk and ensure compliance.
2. What do I need to get certified with ISNetworld®, Avetta®, or Veriforce®?
Each platform requires a combination of safety documentation and company data, including:
- Completed MSQ® or HSE questionnaires
- Custom-written safety programs (e.g., RAVS® or HSE Manuals)
- OSHA 300 logs (last 3 years)
- EMR letter from your insurance provider
- Certificate of Insurance (COI) with required language
We help you prepare, submit, and maintain all of the above.
3. How long does it take to get certified?
Most of our clients become compliant within 5 to 10 business days, depending on how quickly we receive documentation. For new accounts, initial setup and documentation creation typically take 1–2 weeks. We also offer expedited service when needed.
4. What does an “A” grade mean, and how do I get one?
An “A” grade is the highest possible rating on ISNetworld® and signals top compliance status to hiring clients. Achieving it requires full questionnaire completion, verified safety programs, up-to-date documents, and low incident rates. We manage all the moving parts to get you there and keep you there.
5. Do I need custom safety programs, or can I use a template?
Template programs often fail audits because they aren’t site-specific. We create custom, auditor-approved safety manuals tailored to your industry, company size, and scope of work.
6. What happens if my documents expire?
Expired documents can downgrade or deactivate your profile. Our Annual Account Maintenance Program tracks expiration dates, manages renewals, and keeps your status current across all connected clients.
7. Can you help me fix a failed audit or rejected submission?
Yes. We diagnose the issue, correct the submission, and manage re-approval with the platform.
8. Do you work with subcontractors and smaller crews?
Absolutely. We work with companies of all sizes, from one-person operations to national contractors.
9. Is this a one-time project or an ongoing service?
You can choose one-time certification support or opt for our ongoing maintenance plan that keeps your account audit-ready all year.
10. How much does certification support cost?
Pricing depends on your company size, platform(s), and number of required safety programs. Call us at 800-500-6301 for a free quote.
You can also learn more about…
- Frequently asked questions about PEC Premier Certification
- Frequently asked questions about Avetta® Certification
Have more questions?
Speak with one of our representatives by calling (800) 500-6301 or completing the form below.
